What are your calls, pressure or persistence?

So you see, the difference between pressure and persistence is just the technique. If all you are doing is phoning up and asking, “What are your thoughts…what are your thoughts?”, that can be seen as pressuring the customer.

Keep that in mind the next time you are following up a customer!!

Sign up today and make everyday a training day. Keep improving your skills and techniques. For a one-off cost of just £299 plus VAT per enrolment get your team on the IMI Quality Approved training programme today by calling us now 01829 760679.