I thought it was useful and about the right kind of pace/level for an absolute beginner such as me.
Good course, Simon is always a good trainer on the day!
The videos are good.
The course was very thorough with lots of information and tips to use.
I really enjoyed the training.
I did find the course very useful and sometimes hear myself using Skippy’s words.
The Symco Training course is the best training event I have ever been too, it was informative, relevant, engaging and memorable.
It wasn’t like any traditional training in which you sit in a classroom and watch PowerPoint. The trainer goes over each point and makes it relevant to situations you have been in, along with some funny stories, it ensures everyone is kept motivated.
The 90 days of videos is personally my favourite part, each morning you get a little tip on how to sell more cars, or in a different more effective way! It enables you to understand the psychology of the sales process and improve the way you sell!
By far the best training I have been on and I recommend it to any in the motor trade, regardless of how long they have been selling for!
There was some great content in the course and all was very professional.
At times I struggled to find the time to keep up to date, but reminders and resending stuff got me through it.
Customer First Contact Online Course:
I found the course easy to understand, some of the content you wouldn’t have thought outside the box in some cases with the prospecting and how to phrase things.
I have used some of the techniques to help me on a daily basis so it’s easy to pick up.
Simon was easy to understand and makes the scenarios easy to follow and can see this happening in real life.
I know that I have benefited from this course tremendously, making me feel more confident when selling and approaching customers.
Thanks for all your help.
Many thanks for the training, I have found it very helpful especially in the way it was a short daily activity for me which helps the information to stick.