Robert Thompson – Honda

For me the course offered some fantastic nuggets of information.

I have changed the way I look at starting a deal with a customer, open questions like what brings you here today replaces my how are you.

There is so much that I learned I would have to write the contents of the entire course down as the bits which meant the most.

Working as a motorcycle salesman obviously has it’s drawback when you’re learning about selling cars, so the 6 point walk around wasn’t really relevant, but I now change the way I present a video of a bike by using the same format.

I was sceptical at first about the course, but I was proven wrong, it is the perfect way to learn how to give your customers the best service and keep the boss happy at the same time.

Robert Thompson - Honda